Intermediate SharePoint Administrator
ABOUT TALENT MAP GLOBAL BPO INC:
Talent Map Global BPO, Inc. is a global talent solutions and business process outsourcing company connecting skilled professionals in the Philippines with growing North American businesses. We build dedicated offshore teams across technology, finance and accounting, marketing, and enterprise operations.
Our people-first culture is grounded in collaboration, integrity, continuous learning, and operational excellence. Team members gain meaningful exposure to international clients while building long-term careers in a supportive, performance-focused environment.
POSITION SUMMARY:
The Intermediate SharePoint Administrator is responsible for the administration, support, maintenance, governance, and optimization of Microsoft SharePoint Online and associated Microsoft 365 collaboration technologies. This role works closely with business stakeholders, IT teams, and end users to ensure secure, efficient, and compliant collaboration environments while supporting business process automation and content management initiatives.
KEY RESPONSIBILITIES:
End User Support
Provide Tier 2 and Tier 3 support for SharePoint-related issues.
Resolve access, permissions, document management, and site configuration issues.
Assist users with best practices for document management and collaboration.
Project Participation
Participate in SharePoint migrations and modernization initiatives.
Support new site deployments and organizational collaboration projects.
Assist with implementation of governance and information architecture improvements.
Documentation
Create and maintain:
Standard Operating Procedures (SOPs)
Knowledge Base articles
User guides
Configuration documentation
Governance documentation
Training
Conduct end-user training sessions.
Provide SharePoint best-practice guidance.
Support organizational adoption of Microsoft 365 collaboration tools.
QUALIFICATIONS AND EXPERIENCE:
Required Knowledge
SharePoint Online Architecture
Microsoft 365 Administration
Microsoft Teams Integration
OneDrive Administration
SharePoint Permission Models
Metadata and Content Management
Information Governance
Document Lifecycle Management
Power Automate
Power Apps Fundamentals
Entra ID (Azure AD)
Microsoft Purview fundamentals
Security and Compliance Concepts
Soft Skills
Strong customer service orientation
Excellent written and verbal communication skills
Strong analytical and troubleshooting abilities
Ability to prioritize multiple projects and tasks
Strong organizational and documentation skills
Ability to work independently and within cross-functional teams
Continuous learning mindset
DESIRED:
Technical Requirements
SharePoint Administration
Administer SharePoint Online sites, hubs, libraries, lists, pages, and permissions.
Configure and maintain site collections, communication sites, and team sites.
Manage document libraries, metadata, taxonomy, content types, retention labels, and version control.
Monitor site usage, storage, and overall SharePoint health.
Troubleshoot user access, synchronization, and content management issues.
Microsoft 365 Collaboration
Support integration between:
SharePoint Online
Microsoft Teams
OneDrive for Business
Microsoft Lists
Planner
Viva Connections (preferred)
Configure and support collaboration solutions across Microsoft 365.
Governance and Security
Implement and maintain SharePoint governance standards.
Support role-based access controls (RBAC).
Manage external sharing settings and guest access.
Participate in data classification, retention, and compliance initiatives.
Assist with audits and compliance requirements including:
NIST 800-171
CMMC
ITAR
FedRAMP
Corporate security policies
Power Platform Support
Support Power Automate workflows connected to SharePoint.
Assist with Power Apps forms and business processes.
Support business users developing low-code solutions.
Troubleshoot workflow failures and integration issues.
Administration and Monitoring
Perform routine maintenance and health checks.
Create reports on SharePoint usage and adoption.
Assist with backup, recovery, and business continuity procedures.
Maintain platform documentation and operating procedures.
COMPENSATION AND BENEFITS:
Base Salary - Competitive gross basic monthly salary, commensurate with the candidate’s qualifications, relevant experience, certifications, and specialized technical expertise
Night Shift Differential - Provided in accordance with applicable Philippine labor requirements and company policy.
Statutory Benefits - SSS, PhilHealth, Pag-IBIG, 13th-month pay, and applicable holiday pay in accordance with Philippine law.
Allowances - Applicable de minimis or work-related allowances, subject to company policy and employment terms.
Health Coverage - HMO coverage subject to the eligibility date and terms stated in the employment offer and company policy.
Paid Leave - Vacation and sick leave benefits subject to eligibility, accrual rules, and company policy.
- Locations
- Makati, Pampanga
About Talent Map Global BPO
Talent Map Global BPO is a Philippines-based business process outsourcing partner that helps U.S. companies innovate and transform their everyday operations. We bring together high-performing professionals through technical, operational, financial, and creative functions. We deliver highly skilled talent that enables sustainable, borderless growth. We help businesses scale faster, work smarter, and achieve their goals.